Terms of Service

1. Agreement

These Terms of Service form an agreement between you and Ember (lovelykiss.org). By creating an account or using Ember, you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the service.

2. Who can use Ember

• You must be at least 18 years old.
• You may have only one account, and the information and photos on it must be accurate and must be of you.
• You may not use Ember if you've been banned before or if you have been convicted of a violent or sexual offence.

3. Community rules

When you use Ember, you agree not to:

• Harass, threaten, bully, stalk or discriminate against anyone.
• Post nudity, sexually explicit, violent or hateful content, or photos of anyone other than yourself.
• Impersonate someone, create fake profiles or misrepresent your age, identity or intentions.
• Ask for money, promote products or services, spam, or run scams.
• Share another member's private information or messages without their permission.
• Use bots, scrapers or other automated tools, or try to interfere with the service.

4. Your content

You keep ownership of the photos and text you post. You give Ember a non-exclusive, royalty-free licence to host, display and distribute that content within the service so other members can see your profile. You're responsible for what you post and confirm you have the right to post it.

5. Moderation and safety

We review photos and reports, and we may remove content, limit features, or suspend or ban accounts that we believe break these Terms or put others at risk, with or without notice. You can report any member from their profile or your chat.

Ember does not run criminal background checks or verify every member's identity. Use good judgment: get to know people before meeting, meet in a public place for the first time, tell a friend your plans, and never send money to someone you met online. In an emergency, call 911.

6. Memberships and payments

• Ember Free is free. Ember Plus costs US$9.99 per month and Ember Gold costs US$19.99 per month, plus any applicable taxes.
• Paid memberships are billed monthly through Stripe and renew automatically each month until cancelled.
• You can cancel anytime from Plans → Manage membership. You won't be charged again, and your plan stays active until the end of the period you've already paid for.
• You can switch between Plus and Gold from Manage membership. The change takes effect right away: upgrading charges the price difference for the rest of your current month, and downgrading credits the unused amount toward your next bills.
• Founding Member offer: the first 500 members who complete a profile within about 50 km of Edmonton receive 30 days of Gold for free. No payment details are needed and it does not renew into a paid plan. One per person; it is not available again after deleting and re-creating a profile.
• Except where required by law, payments are non-refundable, including for partial months. If you delete your account or we ban it for breaking these Terms, the membership ends immediately and unused time is not refunded.
• We may change prices or features with advance notice. Price changes apply from your next billing period.

7. Disclaimers

Ember is provided "as is". We can't guarantee you'll find a match, that the service will always be available or error-free, or how other members will behave. You are solely responsible for your interactions with other members, online and offline.

8. Limitation of liability

To the fullest extent permitted by law, Ember is not liable for any indirect, incidental, special or consequential damages, or for any loss arising from your use of the service or your interactions with other members. Our total liability to you is limited to the amount you paid us in the 12 months before the claim.

9. Ending your account

You can delete your account at any time from Profile → Delete account, or by emailing lucianokato@yahoo.fr. We may suspend or end your access if you break these Terms.

10. Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there.

11. Changes

We may update these Terms. If we make important changes, we'll tell you in the app or by email. Continuing to use Ember after changes take effect means you accept them.

12. Contact

Questions: lucianokato@yahoo.fr